Role summary

Role

Receptionist

Location

Cardiff - Regency House Care Home

Name of home

Regency House Care Home

Number of hours

30.00

Closing date

28th February 2022

Contract type

Permanent - Full Time

Salary

£9.00

Contact details

Anna Marie Zouaoui

Job details

Hallmark Care Homes is a family-run provider of care homes across the UK, we understand the importance of nurturing relationships and so all of our care is centred around family values. We have 20 care homes across the country, filled with innovative facilities and supported by a dedicated care team for a comfortable stay alongside the highest quality care available.

 

The Role:

Reporting to the Hospitality Services Manager, the Receptionist is responsible for ensuring a there is a welcoming, professional and friendly atmosphere upon entering the home.

The Receptionist will ensure all visitors to the home are welcomed, provide refreshments, ensure telephone calls are handled in a timely manner and provide support to the management team.

 

You will:

  • Ensure that the overall presentation of the reception provides a welcoming, friendly and professional image of the home.
  • Assist the Business Administrator in various administration duties and support the Customer Relationship Manager with sales enquiries and ‘show arounds’ of the home.
  • Ensure that residents receive their post and prepare all outgoing post on a daily basis.
  • Ensure that all training is coordinated with the home, making team members aware of course that are available.

You will be:

  • Outstanding. We are rated by residents, relatives and our communities so highly because of our team.
  • Ethical. We do things the right way, and live by our Charter.
  • Experienced. A Receptionist background and experience working in a team is essential.

You can expect:

  • To work with a company that is values driven and sees people as our greatest asset.
  • Industry leading training and development coupled with excellent career progression.
  • Excellent benefits, including pension, life assurance, and optional healthcare as standard.
  • Use of our rewards and discount scheme – Hallmark Rewards.
  • Work - Life balance.

Hallmark Care Homes are committed to creating COVID-19 safe environments for all residents and team members.  Although the Welsh Government has not yet made vaccinations mandatory for everyone working within a care home environment, Hallmark Care Homes require all team members to have had at least one covid vaccination with the intention of having the second vaccination. If you have not already had a vaccination and do not intend to and do not have an evidenced exemption, unfortunately we will not be able to consider your application at this time.

To apply for the opportunity, please send your CV to us today.

Apply now