Photograph of books and pens on a table

Learning and Development Academy

In our journey ‘To be recognised as the leading provider of high quality relationship-centred care for all residents’ we need to ensure that we have outstanding team members with outstanding skills to deliver outstanding care to all residents – one of those outstanding team members could be you. If you want to develop your career with a family owned company that really cares about its team members and supports them to reach their career expectations, Hallmark Care Homes could be the place for you. We have 18 beautiful care homes in south Wales and the south of England.

Our investment in you

Hallmark Care Homes invests heavily in the ongoing development of every single team member. There are great opportunities available to everyone and we encourage everyone to take advantage of them. We want to ensure that every team member is confident and competent to carry out their current role and to prepare them for their next role in their career with Hallmark. We have workshops, seminars, e-learning, projects, Action Learning Sets, secondments, shadowing and a huge range of exciting opportunities to support everyone to Be Outstanding. You can start your career at Hallmark as a carer with no experience and we can offer you a fantastic career pathway working through our exciting apprenticeship scheme.

Our career journeys

We have examples of amazing career journeys of our current team; one of our regional directors started as a business administrator, another as a nurse in one of our beautiful homes. One of our regional clinical specialists started her career as a carer. We have opportunities for kitchen assistants to become fully trained chefs, an apprentice in hospitality is now a hospitality services manager; the opportunities are endless. We have specialist development opportunities for all professions and offer a range of exciting and innovative leadership programmes.

Learning organisation

Hallmark Care Homes is a Learning Organisation and encourages lifelong learning for all team members. It helps us to continuously improve; it satisfies the requirement for robust Clinical Governance and forms part of our strategy for developing and retaining a highly competent and motivated team.

There is an exciting career waiting for you at Hallmark so call us to discuss your specific needs and your career aspirations. Whether you are interested in care, catering & hospitality, administration, housekeeping & laundry, HR, finance, lifestyles, or you could even volunteer to work in one of our homes to see what you would like to do.


Watch Hannah talking about how Hallmark Care Homes supports team members at every stage of their career. Search for a job

“I managed to complete my career and completed my ILM management level 5. It’s enhanced myself and Hallmark is very supportive. There are opportunities for all.”

Tess, Business Administrator, Ty Enfys Care Home

“My managers saw something in me and helped me to do my NVQ 3 in health and social care and they will keep putting me on more training.”

Sammie, Dementia Care Lead, Admiral Court Care Home

“Hallmark gave me my first opportunity to get stuck into marketing. I came in as a marketing assistant and they put me through some qualifications with the Chartered Institute of Marketing and after this I was promoted to Marketing Coordinator.”

Hannah, Senior Marketing Coordinator, Central Support